Customer Support

We currently offer standard shipping via USPS for a flat rate of $8 within the United States. Orders over $99 qualify for free standard shipping. We also offer expedited shipping options for an additional fee, which can be selected at checkout. Please note that shipping times may vary depending on your location and the shipping option selected. For international orders, please contact us for shipping rates and availability.

At Master Yod Candles, we understand that sometimes things just don't work out as planned. We want you to be completely satisfied with your purchase, so we offer a straightforward return policy. What is your return policy? If you are not completely satisfied with your purchase, you have 14 days from the date of delivery to return your candles for a full refund. The candles must be unused and in their original packaging. To initiate a return, simply contact our customer service team and we will guide you through the process. Please note that we do not cover the cost of return shipping. Once we receive your returned candles, we will process your refund within 3-5 business days. If you received damaged or defective candles, please contact us within 48 hours of receiving your order and we will arrange for a replacement or refund. At Master Yod Candles, we strive to provide the highest quality candles and customer service. If you have any questions or concerns about our return policy, please don't hesitate to contact us.